All prices are set in Canadian dollars.
All orders are processed within 3-5 business days, depending on stock availability. We will notify you if your order is delayed.
Orders are shipped by Canada Post Xpresspost.
Shipping within Canada
Standard delivery (3-5 business days): $7.00
Express delivery (5-7 business days): $20.00
Shipping to the United States
Expedited parcel (5-7 business days): $15.00
Xpresspost international service: $45.00
The tracking number for each shipment will be sent via email once the order has been shipped.
If for any reason you are unsatisfied with an item purchased online, we will accept returns within 7 business days from receipt of delivery to you. A refund of the purchase price, less shipping costs, will be issued provided the returned merchandise is in its original condition. The original receipt must accompany the return.
Please email email@example.com for a return authorization number. This number must be written on the outside of the box or goods will not be accepted at the time of delivery.
The item must be shipped back in its original packaging at the expense of the sender. Liel and Lentz is not responsible for return merchandise prior to reception, therefore we suggest you track all parcels.
If you received a wrong or defective item, contact us immediately at firstname.lastname@example.org. Please include your order number and note the error or specific defects.
Attn: Liel and Lentz
688 Richmond Street West, Unit 203