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POLICIES

RETURN POLICY

If you are unsatisfied with an item purchased online, we will be happy to direct you on how to exchange your purchase within 7 days of receiving your order. Due to the nature of our products we do not issue refunds. We only issue exchanges or credit note.  If a product arrives damaged we will provide a replacement. Please email info@lielandlentz.com for more information.

The item must be shipped back in its original packaging at the expense of the sender. 

If you received a wrong or defective item, contact us immediately at info@lielandlentz.com. Please include your order number and note the error or specific defects.

RETURN ADDRESS
Attn: Liel and Lentz
688 Richmond Street West, Unit 303
Toronto, ON
M6J 1C5